Clear policies · Thoughtful service · Made to order in the UK
Customer care
We’re here to
help.
Contact the maker directly for product questions, colour requests, order help, delivery or returns.
Last updated: 5 September 2026 · Applies to UK consumer ordersEmail uszhkvivan@gmail.com
Please include your order reference when asking about an existing purchase.
Please include your order reference when asking about an existing purchase.
01
Contact details
Email is our primary customer-service channel. We aim to acknowledge messages within two working days. For a damaged or incorrect item, please include clear photographs so we can resolve it quickly.
Bubble Name StudioIvan Zhukov, sole trader trading as Bubble Name Studio
73 Mitchell Avenue, G72 7SJ, United Kingdom
zhkvivan@gmail.com
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Complaints
If something has gone wrong, email us with your order reference and the outcome you are seeking. We will review the matter fairly and work to put it right. Nothing in this process limits your statutory rights; UK consumers can also obtain independent guidance from Citizens Advice.